Privacy Policy

Last updated: 30th March 2019

 

This Privacy Policy governs the manner in which Saltwater Escapes collects, uses, maintains and discloses information collected from users (each, a "User") of the www.saltwaterescapes.co.uk website ("Site"). This privacy policy applies to the Site and all products and services offered by Saltwater Escapes.

Saltwater Escapes adheres to UK privacy laws and are committed to protecting your privacy. This Privacy Policy sets out what information we collect, how we collect it, and what we do with it.

 

Disclaimer

We have made every effort to ensure that the information on this website is accurate and all information is updated regularly. We take great care to ensure website accuracy but services and facilities may change or be withdrawn and information may change. We regularly update information to display up to date text but please note that changes might occur without notification.

Jurisdiction

All agreements will be made in England and are governed by English law and are subject to the exclusive jurisdiction of the English Courts.
 

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
 

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. The non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Sites, such as the operating system and the Internet service providers utilized and other similar information.

Data-protection

We will retain details provided to us by you in order to enable your booking requests and information to be processed efficiently, to keep you informed of any relevant information relating to your booking and to analyse and understand better our customers’ requirements.
 

Any personal details provided to us by you, unrelated to bookings will be with your consent and shall not be passed onto third parties.
 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

If you don’t want us to process your data anymore, please contact us at enquiries@saltwaterescapes.co.uk
 

Information about You

This refers to information such as your name, contact details, gender and address and includes any information about other individuals listed on your booking (“Your Information”).

Your Information is collected when you request information from us, contact us (and vice versa) or make a booking through our website. You are responsible for ensuring that your friends and family are aware of the content of our Privacy Policy and consent to your acting on their behalf in all your dealings with us. We will update or delete Your Information whenever you require us to do so, via email to enquiries@saltwaterescapes.co.uk.
 

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. A user may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. They are used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Take a look at the table below to view which cookies Wix places on Wix sites:

 

Cookie name

Life span

Purpose

svSession

Persistent

Identifies unique visitors and tracks a visitor’s sessions on a site

hs

Session

Security

XSRF-TOKEN

Session

Security

smSession

Persistent (Two weeks)

Identifies logged in site members

 

How we use collected information

Saltwater Escapes may collect and use Users personal information for the following purposes:

  • To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.

  • To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

  • To improve our Site: We may use feedback you provide to improve our products and services.

  • To run a promotion, contest, survey or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.

  • To send periodic emails: We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails please email us at


We may disclose Your Information to our service providers (which could be located outside the UK/EEA) for the purpose of providing you with our services. Only information necessary for this purpose will be disclosed to them. In addition, we may use Your Information for the purposes set out in our data protection registration with the Office of the Data Protection Commissioner, should there be legal or business precedent to do so.

 

We may also disclose Your Information to companies who act as “data processors” on our behalf. These purposes include administration, providing services (and contacting you where necessary), customer care, improving our service, business management and operation, re-organisation/structuring of our business (or our group companies), risk assessment, security and crime prevention/detection, research and analysis, marketing, monitoring, assessing customer purchasing preferences, dispute resolution, credit checking and debt collection. If we search against the files of credit reference agencies, they will record the search and hence the way in which you conduct your account with us may be shared with other lenders and credit agencies, though this data will not be retained by ourselves.
 

Some of Your Information may be considered “sensitive personal data” under the Data Protection Act 1998. (This includes, for example, any information relating to health, religion, ethnic origin or political persuasion.) We will require your positive consent for us to use such information, and we will do all that is reasonably practicable to draw this to your attention when you first supply us with Your Information, or at the next available opportunity. For example, by asking you to: (1) click the I ACCEPT button at the time you first supply us Your Information via our website(s); or (2) tick a check-box or agree to this at the time you first supply us with Your Information (or at the earliest opportunity).
 

If you do not agree to our use of your information, we cannot do business with you or accept your purchase.

 

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
 

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

 

Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non-personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

 

Google Adsense

Some of the ads may be served by Google. Google's use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "non-personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html

 

Security Statement

We have taken all reasonable steps to have in place appropriate security measures to protect Your Information. Saltwater Escapes does not hold your credit card information on our site. Your credit card information is handled by Stripe – one of the worlds largest payment processors, or your card provider. We never see your card details and nor does anyone else (including Stripe).

Your Rights

You have the right to ask in writing by completing our Data Subject Access Request form for a copy of the information we hold about you and to correct any inaccuracies in Your Information. You have the right to ask in writing not to receive direct marketing material about our products. If you require a Data Subject Access Request form, or list of any Group Companies, please email us at enquiries@saltwaterescapes.co.uk.

 

Changes to this Privacy Policy

Saltwater Escapes has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

 

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
 

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

 

Thanks,

The Saltwater Escapes Team

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© 2019 by Saltwater Escapes. All rights reserved. 
 

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